Privacy Policy

This Privacy Policy explains how OmniTrust ("OmniTrust", "we", "us") collects, uses and protects personal data when you visit omni-trust.co, download our company profile or contact us. We process personal data in line with Egypt's Personal Data Protection Law (Law No. 151 of 2020) and other laws that apply to us.

1. Who we are

OmniTrust is a technology services company based in Cairo, Egypt. For any question about this policy or your personal data, contact us at sales@omni-trust.co.

2. What we collect

• Company profile registration: your full name, work email, organisation, and optionally your job title, country and main area of interest, plus the date of your consent and how many times you downloaded the profile.
• Contact form: your full name, work email, organisation, optional phone number, area of interest and the message you send us.
• MDR quote requests: your full name, work email, organisation, optional phone number and country, plus your answers to the quote questions: number of devices, preferred vendor, service levels and any target budget.
• Email correspondence: anything you choose to send us by email.
• Technical data: your IP address is processed briefly to protect our forms from abuse and spam, and standard server logs are kept by our hosting provider for security.

We do not ask for, and ask you not to send us, sensitive personal data such as health, religious or financial account information.

3. Why we use your data

• To send you the company profile and a download link by email.
• To respond to your enquiry and arrange a discovery call.
• To prepare your MDR quotation, send it to you by email and confirm prices and availability with the security vendor.
• To contact you about our services where you have agreed to this. You can opt out at any time.
• To keep our website and forms secure and working properly.
• To meet legal, accounting or regulatory obligations.

Our legal basis is your consent (given when you submit a form), our legitimate interest in responding to business enquiries and securing our website, and compliance with legal obligations.

4. Who we share it with

We do not sell or rent your personal data. We share it only with service providers that help us run the website and communicate with you, under appropriate confidentiality and security obligations:

• Our website hosting provider, which stores the website and its data.
• Our email service provider, which delivers download links and replies.
• For MDR quote requests, the security vendor or its distributor, when we need to confirm prices, minimum orders or availability. We share your organisation name, device numbers and the service you chose. The vendor’s own team delivers the 24/7 monitoring and response, so if you go ahead your contact details are shared with them to set up the service.
• Google Fonts, which serves the typefaces used on this website. When a page loads, your browser connects to Google's servers, which receive your IP address.

We may also disclose personal data where required by law or to protect our legal rights.

5. International transfers

Some of our service providers may process data outside Egypt. Where this happens, we take reasonable steps to ensure your data receives an adequate level of protection, as required by applicable law.

6. How long we keep it

We keep registration and enquiry details for up to 24 months after our last contact with you, unless you ask us to delete them sooner or we must keep them longer to meet a legal obligation. Download links expire after 7 days.

7. Cookies

This website uses only the cookies needed for it to function, such as those WordPress sets for site administrators who log in. We do not use advertising cookies. If we introduce analytics or other cookies, we will update this policy first.

8. Security

We protect personal data with appropriate technical and organisational measures, including encrypted connections (HTTPS), restricted administrative access, spam protection and expiring download links. No method of transmission over the internet is completely secure, but we work to protect your data and will act promptly if an incident occurs.

9. Your rights

Subject to applicable law, you have the right to:

• know what personal data we hold about you and obtain a copy;
• correct inaccurate or incomplete data;
• ask us to delete your data;
• object to, or ask us to restrict, how we use it;
• withdraw your consent at any time, without affecting processing already carried out;
• be told of any breach affecting your data, as required by law.

To exercise any of these rights, email sales@omni-trust.co. We will respond within the time required by law. You may also complain to Egypt's Personal Data Protection Center.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.